Terms & Conditions

These are the terms behind every event we play. They come straight from the agreement you'll sign, so nothing in your contract should be a surprise.

Last updated 2026-08-20

Contract §13

About these terms

This page summarises the agreement you sign when you book 116 Entertainment. It is written to be read, not to be decoded, and it covers what we owe you, what we need from you, and what happens if plans change.

Your signed contract is the binding agreement between us. It represents the entire understanding between the parties, and any changes to it have to be in writing and signed by both of us. Where anything on this page and that document differ, the contract governs.

We publish this so nothing in your contract is a surprise on the day you read it.

Contract §2

What we provide

116 Entertainment provides professional DJ and entertainment services for your event, including a DJ performance for the contracted number of hours and professional sound and DJ equipment suitable for the event.

We build your music from your preferences, and we accept song requests from your guests unless you ask us not to.

We conduct ourselves professionally at all times.

Contract §3

Music content and the explicit music fee

We prioritise clean or radio-edited versions of every song whenever one is available. That is our default and it is what most events get.

Explicit versions may be played at the sole discretion of the DJ, and only where they suit the atmosphere, the audience and the venue. Playing explicit music is not preferred and is not guaranteed.

If you would like explicit music played at your event, there is a $150 explicit music fee. Paying it does not oblige us to play any particular song — the discretion above still applies.

The DJ reserves the right to refuse any song request containing explicit language where it is judged inappropriate for your event.

Contract §4

Planning portal access

We give you login credentials for an online planning portal, where you can put together your music selections, your timeline and the details of your event.

You initial the contract to confirm you have received that access and understand what the portal is for.

Contract §5, §7

Pricing and fees

Our current standard rates are a $1,000 booking fee, $250 per additional hour of overtime, and a $200 travel fee where one applies. The explicit music fee above is $150.

Your contract sets the amounts for your event, and those are the ones that apply. The booking fee and the overtime rate are agreed per booking, so read them off your own contract rather than off this page.

The booking fee is non-refundable in every case except one — see cancellation below.

Business tax will be added to the overall price (service fee). Booking fee is non-refundable. Booking fee & business tax are included in the total amount.

Overtime covers any services running beyond your contracted time. It is payable before or immediately upon the extra time, and it depends on us being available to stay.

Contract §5

Booking and payment

A non-refundable booking fee reserves your event date. It must be paid within 48 hours of your contract being issued — if it is not, the date is released and becomes available again.

We accept cash, check and card through QuickBooks.

Payment plans of 4, 6, 8 installments are available, agreed with you at booking.

Your final payment is due 7 days before the event. That balance covers everything — service fees, add-ons, taxes and any travel fee — and has to be paid in full by then.

If payment is not completed, we may cancel services with no obligation to perform.

Every enquiry is reviewed before it is confirmed, and every booking is under a signed contract.

Contract §6

Your music selections

Please submit your primary music selections through the planning portal no later than 7 days before your event, so we can prepare and schedule properly.

You can still update your selections after that. What we cannot do is guarantee we will be able to accommodate last-minute changes made inside the 7 days before your event — so the earlier the better.

Contract §8

What we need from you at the venue

Please arrange venue access at least 2 hours before your event starts so we can set up, and 1 hour after it ends so we can break down.

We need adequate space and a minimum of 4 electrical outlets, and a safe working environment for our staff.

When the room is laid out, please make sure the DJ is placed close to the dance floor. It makes a real difference to how the night runs.

We also need your planning forms, itineraries and questionnaires completed, and your payments made on time.

Contract §9

Cancellation

You may cancel at any time by giving us written notice.

Cancel more than 90 days before your event date and you forfeit the non-refundable booking fee.

Cancel within 90 days of your event date and you forfeit 100% of all payments made.

There is no partial refund at either end of that line — please read the two outcomes above carefully before you book.

If we have to cancel — because of illness, an emergency, unsafe conditions, or anything else genuinely beyond our reasonable control — every payment you have made is refunded to you in full, including the booking fee. We would not be liable for any further damages beyond that refund.

Contract §10, §11

Equipment, technical failure and liability

We maintain professional-grade equipment and reasonable backup systems. If equipment malfunctions in a way beyond our reasonable control, we are not liable for the performance failure, and our liability is limited to a prorated refund of the affected service time.

You are responsible for any damage to our equipment, or personal injury, caused by you, your guests or your other vendors during the service period. That includes damage caused by guests who have been drinking.

We are not responsible for damage or injury resulting from guest interference, alcohol consumption, venue negligence or unsafe conditions.

Contract §12

Photos and video from your event

By signing the contract you give 116 Entertainment permission to use photos and video footage from your event for promotional purposes — our gallery, our social media, our website.

You can opt out. Send us a written objection before your event date and we will not use anything from your event promotionally.

If you tell us after the event, the contract no longer requires us to honour it — but we will anyway. Write to unashamed@116entertainment.com and we will take it down.

Contract §13

Legal

You are contracting with 116 Entertainment, LLC, of Morgantown, WV.

This agreement is governed by the laws of the State of West Virginia, and we operate as an independent contractor.

If our staff are being emotionally, socially, physically or racially abused during your contracted event hours, we have the right to stop services.

The contract ends once all of the service items and hours in it have been completed.

Questions

If anything here is unclear, ask before you sign rather than after. Email unashamed@116entertainment.com and we will talk it through.